Returns and Shipping

Return Policy

Thank you for shopping at Big Dreamers.

The following terms are applicable for any products that You purchased with Us.

We do not offer returns on any of our products. You have 15 days to exchange a product if it is damaged. If 15 days have gone by since your purchase, we unfortunately can’t exchange your product.

  • By email: hello@bigdreamers.ca

Conditions for Exchange

In order for the Goods to be eligible for a return, please make sure that:

  • The products were purchased in the last 14 days
  • The products were damaged upon your receiving them

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

Shipping Information

 
Shipping is calculated by Canada Post through our website checkout.
The cost is determined by the weight and dimensions of your order. 
Available shipping options are:
            • Regular Parcel
            • Xpresspost
            • Priority Parcel
            • Snail Mail (only available for small orders under 0.45 kg ie. stickers, cards, 1 colouring book)
 
Orders are processed and shipped within 1-3 days of purchase and should arrive 3-7 days after shipping. 
 
 

Contact Us

If you have any questions about our Shipping, or Returns and Refunds policy, please Contact Us

Last updated: March 15th, 2021